About
Hi, I’m Kyla and I run Website Tech Girl.
I work with small businesses and organizations that need someone they can rely on to take care of their website. Below you can read about how I work, why I started Website Tech Girl and a bit about me.
How I Work
My business strategy is to focus on growing my own skills, developing sites that fit their purpose, and creating solid processes.
A client-first philosophy
I have a client-first philosophy. I am baffled by companies that spend a ton of resources on sales and yet don’t put the same resources towards creating a great experience for the people that are already customers.
My current clients are my number one priority.
I believe that knowledgeable technical support and customer service provided by somebody who actually knows you, your business, and your website is extremely valuable. I consider being a one-person business to be an asset because I know all of my clients. They never get passed off to the new person or worse reach a different person in another country each time they need help.
Investing in knowledge and processes
Time spent figuring out a reliable process for a needed task or procedure is always time well-spent. I spend a lot of time thinking about how to improve the way I do things, researching new methods and meticulously documenting how I do things so that I have a process to follow the next time.
The time spent to do something right the first time is always worth it.
Another one of the things I decided very early on in forming my business was that I wanted to give myself unlimited research and learning time. The time I spend learning how to do new things and gaining new skills makes me able to provide better services to EVERY customer EVERY single day going forward. It’s also something I happen to think is fun.
Learning, growing and improving
One of the most exciting things about what I do is being able to spend my days learning, growing and improving. I love having a sense of progress.
Why I Started Website Tech Girl
I started Website Tech Girl in 2021 because I felt like there were so many things about website development that could be done better. I wanted to create websites that were secure, looked great, worked great, had regularly updated information and really served my clients. I also saw a need for someone that would provide support to clients with existing sites.
Create something meaningful for the long-term
I wanted to create a business, a career and a life that would serve me for a very long time to come. It was equally important to me to find ways that I could use my skills to have an impact on the world around me that would be fulfilling and meaningful.
I accept that every day won’t be saving baby kittens or promoting world peace. My impact can be more subtle; helping small businesses and nonprofits to thrive, helping bloggers and content creators to create the lives they want.
The rule of thumb in the tech industry for employees is that they should switch jobs every two years to keep progressing in their careers. It seems to me that so much is lost in that process – time training and on-boarding, relationships built and then broken, skills built and then no longer needed. I wanted something that I could be in for the long haul.
Some things can be accomplished easily in ten years that can’t be accomplished at all in one year.
I have a long-term plan for my business. I’m not trying to start an empire, sell my “startup” for a million dollars and get rich in a few years.
I do want to create a reliable, trustworthy service where my name means something. For my clients, this means that if I build a site for them today, I’ll be around to support it for years to come.
A Bit About Me
I live in the mountains outside of Albuquerque, NM.
In my off hours, I like hiking, rock climbing, and spending time with my son, often while hiking or rock climbing.
For more on my professional background, you can find me on LinkedIn.